Manager, Digital Commercial Platforms, Group IT (GN Group)

Are you seeking your next leadership challenge and wants to take your own team of specialists in commercial platforms to the next level with Agile capabilities? Then you might be our new colleague. 

Join us at GN - we make life sound better

At GN Group we design and manufacture world-leading intelligent audio and video communication solutions. We have consumer, professional and medical-grade products and expertise - all under one roof which gives us a great advantage and lots of opportunities.

Inspired by people and driven by our passion for innovation, we leverage technologies to deliver unique user experiences that bring people closer through the power of sound.

GN's market leading solutions are marketed under brands such as ReSound, Beltone, Interton, SteelSeries, Jabra, BlueParrott and FalCom in more than 100 countries. GN Group employs over 7.000 people and is listed on Nasdaq Copenhagen (GN.CO).

Welcome to our Digital Commercial Platform team, part of Group IT

Our global Group IT function of +200 employees, who the GN Group across the world, delivering business critical applications and infrastructure to manage the full value chain from sales to manufacturing and distribution for several of our subsidiaries (GN Group cover the global scope of GN Hearing and GN Audio).

As our new Manager for Digital Commercial Platform for GN Hearing, you will be based at our global HQ, located in Ballerup Denmark – and report to the Director, Kristian Grovermann.

Lead, manage and develop your team in an Agile global environment  

You will be responsible for managing and leading a team of 10 passionate and supportive technical professionals, incl. Salesforce specialists, administrators, and developers. All work with the development, maintenance, and enhancement of our many Digital Commercial Platforms covering CRM, Service, CPQ and Marketing automation platforms, to name a few.

You will have full people management responsibility of your team, fostering a culture of collaboration, team-spirit and professional and personal development. And you need to ensure that your team is adhering to our Agile principles - such as prioritizing customer value, delivering small increments of functionality, and continuous improvements.

Specifically, your responsibilities will be:

Day to day people management:

• Manage and develop your team through personal development plans and team collaboration

• Foster team motivation and team spirit

Platform strategy:

• Developing visions, strategies, goals, and roadmaps for your team in collaboration with our other IT departments to ensure Digital Commercial Platforms are in alignment with the overall company strategy

• Ensure platforms continuously improve and evolve to meet changing business needs and align processes for platform management

Platform ownership:

• Ensure technical ownership at right level for all Commercial Platforms

• Follow up on objectives and development of platform owners

• Leading your team in the development, maintenance, and enhancement of the commercial platform landscape for our business unit, GN Hearing

• Enabling the team can manage the development process phases (A-Z)  

Platform metrics and utilization:

• Be responsible for monitoring platform utilization is as expected by business and taking appropriate steps to change/offboard underutilized platforms

• Adhere to quality standards, industry best practices, Scrum, and Agile methodologies and principles and collaborate with external vendors and partners

To be successful in your new role at GN, you will need to collaborate with both internal-, and external stakeholders, in an agile and constantly changing global environment ensuring your team delivers value to the organization and can adapt to changing priorities, focus and requirements.

You should also expect working most of your time at the office in Ballerup to establish people rapport will your team and stakeholders, while being able to work from home, as part of company policy.  

Sound good so far? Here’s what you’ll need to succeed

We imagine that you are an experienced people manager with well-developed interpersonal abilities, motivating and inspiring your team members to achieve their full potential. You are team-orientated, supportive and able to communicate complex IT concepts to technical-, and non-technical, stakeholders. You have strong analytical and problem-solving abilities enabling you to identify and resolve issues in a timely manner.

Moreover, we imagine that you have:

• Solid leadership experience of technical teams of min. 5 people – preferably from similar digital commercial platform development and software development lifecycles in a complex, global organization

• Experience and deep understanding of Agile principles & practices and the ability to apply them to the team's work processes. You are familiar with Scrum ceremonies, such as sprint planning, daily stand-ups, and sprint reviews

Fluent written and spoken English skills

As an international organization with colleagues in over 50 different countries, our official company language is English. It’s essential that you can communicate effortlessly with your colleagues, no matter where they are.

The GN culture
GN’s values listen, challenge, and transform. We greet every day with energy, engagement, and enthusiasm, bringing our best selves and approaching problem-solving and challenges with a ‘glass half full’ attitude.

We’re independent, but we also know when two heads are better than one. Our leaders are supportive, our teams are tight-knit, and we believe in the power of collaboration across every level of our organization.

Our modern workplace offers plenty of different benefits and flexibility to keep us happy and healthy and allow us to focus on what matters to us in and outside of work. We hope you are curious to explore and engage in the recruitment process with us.

Think you’ve got what it takes? Apply now

To apply, use the ‘APPLY’ link no later than 31st of May 2023. Applications are assessed on a continuous basis, so don’t wait to send yours. 

Quick apply: You are welcome to use our Quick Apply function, where you only submit your CV. We only ask that your CV is up to date - quick and easy.  

If you want to know more about the position, you are welcome to contact Manager for Commercial Platforms in GN Audio, Jesper Brændgaard Jensen on mobile +45 27 84 16 92 or on LinkedIn.

We hope you will join us on this journey and good luck with your application.